Bean Box Return, Exchange and Refund Policy

Last Updated: November 12, 2024

For our general Terms of Service, please see Terms of Service. Acceptance of our Terms of Service also implies explicit acceptance, without limit, of this policy and its terms.

Thanks for letting Bean Box fill your morning cup! If you are not entirely satisfied with your purchase, we're here to help. Before initiating any return, or if you have any questions, we encourage you to contact customer service directly.

Returns

Our Customer Delight Return Policy ensures you enjoy your Bean Box coffees and products. We offer returns on defective and non-defective items and our Customer Service team will recommend replacement coffees to ensure you’re satisfied with your Bean Box experience. For Bean Box products purchased through third parties, please consult that seller's return policy.

To return products, you need to obtain a return label by contacting Customer Service at delight@beanbox.com. You may return any products purchased via the website for a refund within 30 days. Depending on your accepted Payment Method a refund can take 2-10 business days from the time the eligible product as been received.

Exchanges

Bean Box does not exchange products. If you are in any way dissatisfied with your purchase, we encourage you to contact customer service directly.

Contact Us

If you have any questions on how to return your item to us, contact us.