Economics
Bean Box asks roasters for a "wholesale" price per bag, which is earned by the roaster when they ship to a Bean Box customer. This price should include the wholesale price of the coffee, including any packaging and fulfillment costs incurred by the roaster. Note that Bean Box pays for shipping costs, and for outer packaging (shippers), which we provide. We ask for a recommended MSRP. Bean Box sets the price customers pay, and it's never lower than the MSRP you set, except when the coffee is on sale (for example, a weekly discount you run) or part of a special offer.
Invoicing and payment
Bean Box issues self-billed invoices: we generate each invoice on your behalf, so there's nothing for you to prepare or send. A new invoice is issued every Monday, covering the previous Monday through Sunday. When a month ends partway through a week, that week is split, with one invoice issued on the first day of the new month for the days through month-end and the following Monday's invoice covering the rest.
Each invoice totals the wholesale price of every bag you shipped in the period, less discounts, refunds, disputed charges, missing deliveries or other customer issues. Payment terms are 45 days from the invoice date, unless you've negotiated different terms with us.
How fulfillment errors are deducted, what never is, and how to question a line on your invoice are set out in the Fulfillment Accuracy Policy.